Information we collect
When you submit a request, we collect contact information, a shipping address, selected products, and any optional note you provide.
We collect the information needed to review and respond to order requests.
When you submit a request, we collect contact information, a shipping address, selected products, and any optional note you provide.
We use this information to review and respond to the request, support status lookup using your reference and email, and keep an administrative record. We do not collect payment card details.
The site owner should configure a retention schedule and support contact before launch. Requests are stored in the configured PostgreSQL database and accessible only to authorized admins.